Dec 7, 2007

MSOutlook Fixes for Google Apps GMail

One of the initial challenges I encountered when adopting Google Apps (GA) to our workplace is connecting MSOutlook email clients to GMail. Depending on the MSOutlook version, the following are the observed side-effects of GMail-Outlook integration:


1. Initial MSOutlook connection problems.

If POP isn't working properly for you, please ensure that your
settings are identical to those listed below. Even small differences
may prevent Gmail's POP service from functioning properly.


If POP isn't working properly for you, please ensure that your settings are identical to those listed below. Even small differences may prevent Gmail's POP service from functioning properly.

E-Mail Accounts tab

Your Name: (optional)
E-mail address: (your Gmail address, including '@gmail.com')
User Name: (your Gmail address, including '@gmail.com')
Password: (your Gmail password)
Remember password: (optional)
Log on using Secure Password Authentication: disabled
Incoming mail server (POP3): pop.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

Outgoing Server tab

My outgoing server (SMTP) requires authentication: enabled
Use same settings as my incoming mail server: enabled

Advanced tab

Incoming server (POP3): 995
This server requires a secure connection (SSL) enabled
Outgoing server (SMTP): 465 or 25
This server requires a secure connection (SSL) enabled
Server Timeouts (Greater than 1 minute, we recommend 5)
Leave a copy of messages on the server disabled

Downloading Google POP Troubleshooting Tool will help you identify if you have your pop client is misconfigured.


2. Unusually slow downloads of attachments.


Make sure to download the latest updates of your MSOutlook version and UNCHECK leave copy of messages on the server option. In my case, this has somehow marginally increased the download speed of your mail attachment.


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